Online RMA Access

You will need to have javascript enabled for the button above to work properly. Otherwise, please follow the download instructions below.
You can also download the form to fill out at your convenience. When you have completed the form please email it to hho@tri-m.com

 Request a status update on an existing RMA.

Important:
The RMA request form is only for returning defective products for repair. For other returns, please contact your sales person.

Please review the limited warranty for all Tri-M Engineering and Systems products

Terms and Conditions:
  1. A copy of the RMA must accompany all products that are shipped back
  2. A repair charge will be issued for out of warranty items and for items damaged from improper use.
  3. For your own protection, please use a traceable means of transport and keep a record of the tracking number until the merchandise is replaced or credited. You will be liable for any losses or damages caused by your shipping carriers.
  4. Returns for credit are subject to approval and a 20 to 30% restocking fee.
  5. No credit will be issued after 30 days from the day the item was originally shipped.
  6. RMA number is only valid for 15 days after being issued.